Effective Date: 2024-06-18

At Anava Koh Samui, we are committedto protecting your privacy and ensuring transparency in how we collect, use,and protect your personal information. This Privacy Policy outlines the typesof information we collect, how it is used, and the measures we take tosafeguard your data.

1. Information We Collect

When you visit our website, submit aninquiry, or engage with our marketing campaigns, we may collect the followinginformation:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Preferences or interests related to real estate
  • IP address and device/browser information
  • Website behavior data (via cookies and analytics tools)

2. How We Use Your Information

We collect your information to:

  • Respond to inquiries or service requests
  • Provide information about Anava Koh Samui properties
  • Send project updates, special offers, or event invitations
  • Personalize your experience on our website
  • Improve our marketing and advertising efforts (including retargeting)
  • Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies, Facebook Pixel,and Google Analytics to enhance user experience and track campaign performance.These tools help us understand how visitors interact with our site and allow usto serve relevant advertisements on third-party platforms.

You can manage or disable cookies in yourbrowser settings.

4. Sharing Your Information

We do not sell or rent your personalinformation.

We may share your data with trusted serviceproviders, marketing partners, or real estate agents who assist us indelivering information or services you have requested. All third parties arerequired to handle your data securely and in compliance with applicable privacylaws.

5. Data Security

We implement industry-standard securitymeasures, including SSL encryption, secure servers, and access controls, toprotect your personal data against loss, misuse, or unauthorized access.

6. Your Rights Under PDPA / GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for data processing (where applicable)

To make a request, please contact us usingthe information below.

7. Data Retention

We retain your personal information only aslong as necessary to fulfill the purposes outlined in this policy or to complywith legal requirements.

8. Third-Party Links

Our website may contain links tothird-party websites. We are not responsible for the privacy practices orcontent of such websites.

9. Updates to This Policy

We may update this Privacy Policy from timeto time to reflect changes in our practices or legal requirements. Any updateswill be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns aboutthis Privacy Policy or your personal data, please contact us at: anavasamui@gmail.com